Shipping Policy

Introduction

At Asiye, we strive to provide you with the best shipping options, no matter where you live.

Shipping Destinations

We ship to various locations worldwide. 

 

Order Processing

All orders are processed within [1-2] business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping Confirmation and Order Tracking

You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.

Shipping Restrictions

  • We do not ship to P.O. boxes or APO/FPO addresses.
  • Some items are restricted by international shipping regulations and cannot be shipped to certain countries. If an item cannot be shipped to your location, it will be indicated during the checkout process.

Customs, Duties, and Taxes

Asiye is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Asiye is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Save all packaging materials and damaged goods before filing a claim.

Missing or Delayed Shipments

If your shipment is delayed or missing, please contact our customer service team for assistance. We will work with the carrier to resolve the issue as quickly as possible.

Contact Us

If you have any questions or concerns about our Shipping Policy, please contact us at:

  • Email: hello@asiye.africa
  • Phone: 063 577 6154
  • Address:

    31 BINNEKRING ROAD

    DALSIG
    STELLENBOSCH
    7600

By placing an order with Asiye, you agree to the terms outlined in this Shipping Policy. We reserve the right to update or change our Shipping Policy at any time. Any changes will be posted on this page.

 
 
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